Frustrated but there were some helpful parts
Overall, I felt quite confused during the sales and pre-purchase phase. It was not easy to find detailed information about what exactly the software offers and how training is structured. That said, I did appreciate that the website layout made it simple to reach out for support, and the invoicing process was clear once I decided to go ahead. I found the training descriptions to be a bit vague initially, which made me hesitant at first. However, when I eventually accessed the training modules, some parts were well-organized and useful. Still, the pre-purchase guidance lacked clarity, and I think more upfront detail would have made me feel more confident. As a result, my experience was mixed — helpful support and communication paired with unclear product information and a less straightforward sign-up process.