4 out of 54 of 5Verified purchaseBilling and payments
Frustrated but mostly relieved with the billing hiccup
I was initially very frustrated when the payment didn't go through as expected during the sign-up, and it took a bit of back and forth to sort it out. The invoicing system threw me off a bit though because I had to manually check if it updated after I made corrections. But once the automatic updates kicked in, things became much smoother and more transparent at least. The telephonic support was patient enough to guide me step-by-step on where the glitch was. Honestly, despite this detour, I now feel more confident in managing the billing side of things although I wish the interface had been a bit more intuitive early on.