3 out of 53 of 5Verified customerSupport and communication
frustrated but kind of impressed with support
So I ran into a couple problems setting up the database and dialing system, and honestly at first I was pretty frustrated because nothing was working like I expected. Then I reached out to support - surprisingly, they didn’t just skip my case. They actually called me back and walked me through some fixes. It took a while to get there, and the info wasn’t always super clear, but they did keep trying instead of giving up. After a few calls, things started working better. Still not perfect, but I have to say the support team's persistence made me feel like they do care when things go wrong, even if it’s not always smooth from the start.