Frustrated but found some parts logical
I felt mixed about the support sequence provided by WFHI. Some steps were in a logical order, which made the onboarding process somewhat easier to follow. However, other parts seemed randomly arranged, causing minor confusion that slowed down my workflow during setup and early calls. The dialer and database setup helped, but the flow could benefit from clearer sequencing to avoid backtracking. Overall, the steps weren’t all sensible in one smooth progression, which left me feeling unsure at times whether I was going in the right order when making changes or updates.