Frustrated but did find something usable
I was really hoping the software would make setting up my remote workflows straightforward, but honestly, finding what I needed was more frustrating than I expected. The onboarding steps were not very intuitive, and I spent a lot of time clicking through menus that didn’t clearly explain what the next step was. The database feature, however, was decent and did integrate with my existing workflow, which I’ll admit was a relief. I also found the dialer a bit clunky during actual calls, with delays that made it hard to manage multiple conversations efficiently. The automatic updates didn’t seem to make much difference; I’m not even sure if they ran as expected. Support was available on the phone, but responses were slow and not always very helpful, which added to my frustration. The sign-up and payment process was straightforward, at least, so I didn’t have to waste time there. Overall, I feel the software’s potential is hampered by its confusing layout and unresponsive support, and it was more work than I had prepared for to just get started.