1 out of 51 of 5Verified purchaseSupport and communication
Frustrated because the labels and wording just didn’t click
Honestly, using this software felt frustrating right from the start because the wording and labels in the interface didn’t make much sense to me. It was confusing trying to figure out which feature did what, especially when I was setting up my dashboard and exploring the calling tools. The training wasn’t completely clear on these terms either, so I struggled to understand the database-related functions. I tried calling support but the explanations sometimes used the same confusing jargon that left me more puzzled. This lack of clarity made me doubt if I would use the software effectively, which was deeply disappointing considering the effort I put into signing up and attempting to learn it.