Frustrated because terms and labels just didn’t make sense
I found the training and onboarding to be quite confusing because the wording used for different steps just didn't make sense to me. The labels for things like database setup and dialer use were unclear, and I often got stuck trying to figure out exactly what to do next. Even the software instructions seemed inconsistent, which made the whole process frustrating rather than helpful. It felt like the materials were made without thinking too much about how a new user might perceive them. This confusion really slowed down my progress and honestly, it made me question if I could keep going with the system. Overall, instead of guiding me effectively, the wording just created more hurdles.