Frustrated because setup felt like a one-time thing
I tried to set up the calling tools and the database according to what the initial training suggested. The problem was that after the first setup, it felt like everything was done, no ongoing support seemed to be available. When I reached out for help, the answers were limited to repeating initial instructions rather than offering help with issues that appeared after starting real use. The telephonic support didn’t offer additional guidance on persistent problems. The automatic updates also didn’t address the difficulties I encountered during daily tasks. The sign-up and payment process were straightforward, but that didn’t help once I needed continued support. Overall, the process seemed one-off rather than continuous, and it did not work out for me as I expected. I have stopped using the software because the help wasn’t there when I needed it to improve my workflow.