Frustrated because I couldn’t quickly find what I needed
My experience before purchasing from WFHI was mostly frustrating because it wasn’t easy to find exactly what I needed on their platform. The sales process seemed to expect prior knowledge, which made it difficult to locate clear information about the software features and training options. I tried navigating different sections but often got lost in the database interface details without straightforward guidance. Although I understood their software and calling tools seemed comprehensive, the lack of a simple overview or a guide at the start made me hesitate. Support was reachable by phone, but I wanted more from the initial browsing experience to understand what I was buying. Payment processes were clear enough once I decided, but that initial difficulty left a poor impression. I hoped for something more straightforward and user-friendly because it felt like it took too much effort to find necessary details without help.