Frustrated because I couldn't find what I needed at all
I honestly feel let down after trying to navigate the WFHI software to find the features I required. Despite several attempts, the interface always seemed cluttered and unintuitive, making it difficult to locate the database or the calling tools I was told about. The onboarding process promised a guided flow, but the steps felt disconnected and unclear, leaving me unsure if I was missing something or the software simply lacked the ease of access I needed. I called telephonic support multiple times, hoping for clear directions, but often ended up on hold or with explanations that didn’t help much. Automatic updates didn’t improve things either; instead, they sometimes added new labels and buttons that only added to my confusion. The sign-up and payment procedures were the least frustrating parts, as those were straightforward, but that did little to offset the difficulty in actual usage. Overall, I have grown weary of this experience and can’t recommend the software when finding what’s needed is consistently a struggle. It’s hard to feel positive about a product that seems to hide its best features behind poor navigation.