frustrated because finding features was a struggle
Honestly, the software was a pain to navigate at first. I tried to locate the calling tools and database features but everything seemed scattered and buried under odd menus. There was no clear path or easy access to the parts I needed the most. Some features appeared hidden behind layers, which made my work slower than it needed to be. The dialer itself felt disjointed from the dashboard, and switching back and forth was a chore. On the bright side, once I found something, it generally performed okay without bugs or crashes. But the ease of access is what really drags this software down. If you want to use it efficiently, expect to spend a lot of time hunting for basic tools. This could be improved by simplifying the interface and cutting down unnecessary clicks. Until then, it feels like a struggle every time I try to just find what I need.