1 out of 51 of 5Unverified experienceSupport and communication
Frustrated because explanations were unclear
I tried to get help on some technical problems with the WFHI software, but it was really disappointing how unclear the explanations were. When I called support, they used complex terms without breaking things down, and I ended up more confused than before. It felt like they were rushing through solutions without making sure I understood anything. I needed clear guidance to get the calling tools and database running smoothly, but that didn’t happen. For me, this made the whole experience frustrating and not helpful at all. Without understandable support, it’s hard to feel confident about using the software effectively or moving forward with any training or updates.