frustrated because explanations were less clear than expected

frustrated because explanations were less clear than expected

I came into the whole billing and payment setup expecting clear, step-by-step guides like other platforms have. Unfortunately, the explanations here were quite vague. Instead of straightforward instructions, I was left guessing much of what to do next, which was disappointing. There was one aspect I appreciated though—the invoicing system worked consistently once I finally figured it out. Comparing this experience to my expectations, the lack of clarity definitely made things harder than they needed to be. It felt like they assumed too much prior knowledge about the processes involved, leading to confusion during setup and payment processing.