Frustrated because billing setup was not clear and felt ongoing
I found the billing and payment setup to be quite frustrating from the start. It was not obvious which parts of the process were one-off fees and which would be recurring charges. The invoices I received did not clearly separate these, leading to confusion over what to expect going forward. I wanted a straightforward system that does its job without causing so much uncertainty. Additionally, the payment platform sometimes lagged, complicating the setup further. The ongoing costs felt unclear and lacked transparency, so I was left wondering how much I would ultimately have to commit to. The sign-up process was okay, but the billing side really did not work well for me, making me question whether I could trust the financial element of this service in the long term.