Frustrated at times with software timing fit
The software promised flexible access which sounded like it would fit well with my irregular working hours. But in reality, I found it awkward to use the calling tools during late evenings when I actually had free hours. The dialer sometimes wouldn't initialize properly outside typical office periods, which disrupted my workflow. What I will say is that the onboarding training was decent, giving a clear idea on using the database feature effectively. Even with this understanding, the mismatch between the software’s active hours and my work availability meant I couldn't rely on it fully. It didn’t completely hinder my work, but it was frustrating enough to make me consider alternatives. The payment process was smooth, and automatic updates were running quietly in the background, but these positives didn't quite balance out the timing issues for me. I might have rated better if the software supported my working schedule more flexibly.