Frustrated at the slow start but some parts worked
Honestly, setting up the whole training and onboarding was a bit of a drag. I spent quite a while just trying to get the hang of the basics, which honestly made me feel stuck for some time and a bit restless. They provided the training modules, which I guess had some useful content but it felt like I was running in circles sometimes, not making real progress. It took long to get the tools to work properly, especially the dialer and the database features which I expected would be straightforward. I do have to say though, the onboarding flow was well structured and easy to follow once you got past the initial confusion, so there's that. But overall the slow start was annoying and probably the biggest downside. If they could speed up this whole initial phase, it would feel much more welcoming. Otherwise, the system itself, once you’re up to speed, feels pretty decent. So it’s not all bad, but that first part really could do with some work.