Frustrated at how long onboarding took, felt slowed down
I really felt held up by how long it took to get going with WFHI's training. The initial materials were okay, but moving through the steps and accessing the features like the dialer and database seemed to drag on. It felt like every time I thought I was ready, I ran into some obstacle needing further clarification or help, which made the onboarding stretch longer than I expected. The training support wasn't as quick to respond as I hoped either, which added to the frustration. I realize that these tools aren’t always simple, but the pace just didn’t match what I wanted. At least signing up and invoicing were straightforward, so that part went fine. Still, getting fully operational took more time than I anticipated, and that really affected my overall experience with starting WFHI.