Frustrated at how long it took to get started despite some good points
I felt quite disappointed with the overall pace of getting started using WFHI's offerings. Although the sales team was polite and informative, the waiting period between sign-up and actual access to the software and training was longer than I had hoped. This delay made me feel stuck and uncertain about how quickly I could begin productive use. On the bright side, once I accessed the training materials and software, the guidance was fairly clear, and the calling tools felt intuitive. The database feature also worked as promised, and I appreciated that automatic updates maintained system stability without my intervention. Yet, this positivity couldn't fully counterbalance the initial slowdown. I understand complex platforms need setup time, but I expected a faster turnaround given the upfront communication. If you want a speedy onboarding process, this might test your patience first. However, afterward, the service generally meets expectations with decent support channels and user-friendly design.