Frustrated and stuck waiting endlessly
I felt very disappointed with the training and onboarding because it took far too long to get started properly. I remember waiting days just to access the initial training modules, and when I finally did, the instructions were not straightforward enough to make progress quickly. The sign-up process combined with invoicing requirements delayed me unnecessarily, and there didn’t seem to be any clear way to expedite things. I called support multiple times but was often put on hold or passed between agents without resolution. The automatic updates interfered with my setup attempts rather than helping, and I was unclear on when I would be able to use the dialer or database for my work. Overall, this combination of waiting, unclear guidance, and workflow interruptions led me to feel frustrated and stuck. It took much longer than expected to get up and running, which wore down my patience considerably. The experience did not meet my expectations of quick and efficient onboarding that supports rather than hinders the start of remote workflow management.