Frustrated and stuck: hours didn’t fit my routine
From the very start, the software didn’t seem to fit well with my working hours. One night, I tried to use the dialer after training, but the system updated automatically right in the middle of my session. This threw everything off and I couldn’t connect to the database as expected. That moment was extremely frustrating because the support line was busy and I had to wait quite some time before anyone answered. The onboarding flow felt rigid and didn't accommodate my schedule. While sign-up and invoicing at least went smoothly, the mismatch with my work hours made the whole experience stressful. I’m not sure this platform matches people who prefer asynchronous or very flexible work times because the software requires availability during specific windows, which I couldn’t manage.