1 out of 51 of 5Verified purchaseTraining and onboarding
Frustrated and still confused after onboarding
I was really hoping the onboarding would set me up clearly for using the software efficiently, but unfortunately, it didn’t work out for me. There were so many aspects that felt complicated and the explanations too fast or unclear. Even after completing the training, I’m pretty sure I’ll need help again next time I try to use certain features. The dialer and database management especially left me frustrated because I couldn't get comfortable with them during onboarding alone. I really wanted to get going smoothly, but it just hasn’t happened. Hopefully, with some extra assistance, I might eventually figure things out, but as of now, it feels like more support is needed than was provided.