Frustrated and Not Confident at All
Honestly, dealing with WFHI support has been a big headache. I started off hoping for clear guidance, but the communication was all over the place. Whenever I called, I felt like I was repeating myself, no real progress was made. They seemed slow to respond and sometimes I never got a call back. It left me doubting whether the software would work as intended. The database feature was something I wanted to get help with, but finally, I had to figure it out alone. That made me question the value of the training too because it didn’t cover my issues well, and I couldn't get the answers I needed from anyone. The updates kept coming automatically, but without explaining the changes, this made things confusing. The invoicing and payment process at least worked smoothly, but even then, I wasn’t confident if the charges matched exactly what I signed for. I’m stuck feeling like the whole experience could have been better with just a bit more reliable support and clearer communication. For now, I’m really doubting if this setup can help me at all.