frustrated after poor support and communication experience

frustrated after poor support and communication experience

I gave the support numerous chances to help but ended up having to figure everything myself. There was a lack of clear communication, and it felt like nobody was ready to guide me properly. I waited on calls multiple times but most of the answers were vague or unhelpful. The software itself seemed fine in theory, but actually getting assistance over the phone was nonexistent for me. This made the whole setup painful because I wasn’t directed how to use key features like the dialer or database properly. It’s disappointing that after multiple attempts I was left mostly on my own to troubleshoot without adequate help.