Friendly training, but standout was live support
Before starting the training I expected a pretty standard software onboarding, but I was pleasantly surprised by the personal touch the team provided during walkthroughs. The initial modules were as detailed as expected, covering basics like using the dialer and database features, plus how updates would happen automatically. What stood out was the live telephonic support. While the online materials were helpful, having a person to talk to really made the difference in resolving tougher questions in real time. The sign-up and payment process was straightforward but not overly flashy, matching my practical expectations. This blend of self-guided learning with accessible human support felt balanced and effective. Overall, the experience aligned with what I expected, yet the real-time assistance proved more valuable than I had anticipated, especially when adjusting to new updates or features.