Friendly to a point, par thoda slow response tha
Support team se baat karna aam taur par thoda acha lagta tha, kyunki log polite the aur samasya sunte the dhyan se. Lekin mera honest opinion yeh hai ki har query par response mein kaafi wait lagti thi jo frustrating tha. Telephonic assistance available thi, par kabhi kabhi mera problem solve nahi hua turant, aur mujhe call bar bar karna pada clarification ke liye. Kuch queries to rectify karwaane mein time lagta tha, especially jab software update ya database integration mein issue aata tha. Matlab communication theek tha, par speed kaafi kam thi. Training session mein bhi jab maine doubt pucha toh response tha basic level par, complex situations mein mujhe lagta hai ki help utni prominently available nahi thi. Overall agar main apne doston ko batata, toh kahunga ki support hai aur helpful bhi hai, par attention aur quickness mein improvement ki zarurat hai.