4 out of 54 of 5Verified purchaseSupport and communication
Friendly support but setup could be quicker
My experience started with a clear sign-up process, and setting up the software was mostly one-time work. The onboarding included database import, which took some time. Initially, the dialer setup was straightforward but required a few tweaks to align with my daily calling patterns. Support was helpful throughout, especially by phone, answering questions about the database feature and call management. However, I found that ongoing communication wasn’t as frequent, so after the initial setup, you’re mostly on your own. Overall, I’d tell a friend that WFHI’s software is reliable and the support team is good but be ready for most work to be done independently after the start.