Fraustrated hua kyunki sales ne sab clear nahi bataya
Meri sales se pehli baatcheet mein mujhe lag raha tha ki sab kuch simple aur straightforward hoga, lekin jo reality thi woh different thi. Jab maine WFHI ke product ke baare mein sawal kiye, toh unhone features aur pricing bahut vague tareeke se bataya, jise samajhna mushkil tha. Mujhe lagta tha ki onboarding ke baare mein jyada detailed information milegi lekin woh bhi limited thi. Jab main sign-up kar rahi thi, tab payment process thoda confusing tha aur invoices clear nahi mile, jise samajhne ke liye mujhe baar-baar unse puchna pada. Training ka jo mention tha usme bhi lag raha tha ki in-depth help milegi, lekin practically toh mujhe zyada khud se karna pada. Dialer aur calling tools ke setup mein mujhe kaafi mushkile aayi aur support se baat karne par bhi har baar jabaan utaarna padta ki situation kya hai. Humesha lagta ki pre-purchase details mein transparency honi chahiye, par yahan aisa nahi tha. Sales team ne jo polished explanation di thi, usse bahut alag tha asli experience, jisse mera pura setup bahut frustrating raha. Ant mein, maine decide kiya ki main aage products financial ya technical terms mein bhi reliable nahi samjhoongi.