Found what I needed, though it took longer than expected
During the onboarding and training, I noticed it took me a bit longer to find specific tutorials related to the calling tools than I initially expected. For example, while the early materials on database setup were quite straightforward, locating clear explanations of the dialer functionality required some digging. Beyond that point, the training flowed smoothly and was quite comprehensive in covering the key features. I liked that automatic updates were integrated with minimal fuss. Overall, while the process wasn't as quick as I hoped, the quality of guidance provided ended up being helpful. It was clear they had thought about user experience, though some navigation within the training portal could be more intuitive. Still, I’m happy to have eventually worked through it and feel ready to use the system more confidently now.