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WFHI review

Found what I needed eventually, but the process was frustratingly slow

2 out of 52 of 5Verified purchaseSales and pre-purchase

Found what I needed eventually, but the process was frustratingly slow

When I started looking for the right product and training from WFHI, I had quite a difficult time locating the precise details I was searching for. Initially, the website’s navigation wasn’t very intuitive and it took several tries to find the section about the calling tools and dialer software. The onboarding flow was described only after I dug through a few pages, so the sequence of steps didn’t feel clearly presented upfront. I eventually reached out to telephonic support to get some clarifications on the payment and invoicing process, which was okay but required multiple calls. While I managed to sign up in the end, the database feature details were sparse beforehand. The automatic updates sounded convenient but I only got to learn about their impact after beginning to use the software. Ultimately, I did find the information I needed, but the overall discovery experience left me wishing for a clearer, simpler process.

Sharmila RanaDelhi, IndiaExperience: Published:
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Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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