Found what I needed but took some digging first
Hey buddy, I just wanted to share how my experience was with the training and onboarding from WFHI. Honestly, at first it felt a little overwhelming because there was a lot of content to go through, and I wasn't sure where exactly to find the details I needed about using the calling tools and the database feature. It took me some trial and error, clicking through different parts of the dashboard, until I landed on the exact tutorial that explained how to manage the dialer effectively during calls. Once I found that, things started to make more sense, and I felt more comfortable. The software updates were a bit frequent, which sometimes threw me off track, having to relearn little bits. But overall, after maybe a few days, I was able to locate the information I wanted reliably. So in the end, I got what I needed but it definitely wasn’t handed to me on a platter. Just be ready to spend some time exploring before you get fully up to speed.