Found what I needed, but not without some trouble
I expected the training and onboarding to be a straightforward process with easy access to all necessary materials. Initially, navigating the software and finding the right modules was simpler than I thought—it was clear how to start using the calling tools and dialer. However, when it came to the database features, things got a bit messy and I spent a while searching for specific information. The automatic updates introduced some changes that weren’t immediately obvious, which slowed me down. Support was helpful when I reached out, but I had hoped this would be less necessary. In the end, I did find everything I needed to work comfortably with the software and understood the payment processing clearly. The outcome was positive, albeit with a few extra steps and patience required along the way. Overall, the onboarding sufficed for me but could be more intuitive for newcomers.