Found what I needed but a couple things were missing
I was able to locate the sections I needed fairly quickly during my first few days using the software. The categories and menus made basic navigation straightforward, which helped me set up the workflows I intended to follow. However, I found there was no direct guide for integrating the dialer with remote CRM tools outside the built-in database. This missing detail required some trial and error on my part. Also, although updates were automatic, it took me a bit longer than expected to understand which changes directly applied to my usage. Telephonic support was reachable without excessive wait times, which made it easier to clarify these points. The invoicing process itself was well laid out and simple to complete during sign-up, with clear confirmation messages. Overall, I had what I needed to start, but I think a few more examples or specific instructions for connecting external tools in one place would have made the onboarding smoother from the beginning. Still, the system worked as expected otherwise.