Found the training videos clear, that stood out for me
I found it pretty easy to find what I needed during the training and onboarding, although it wasn’t perfect. The training videos were especially clear and helped me understand how to use the dialer and the database features in the software. However, the written guides were sometimes a bit vague or lacking details on certain steps of setup. I did manage to get through the onboarding process in a reasonable time, but it could have been a bit quicker if all resources were more detailed. Support was helpful on the phone and responded adequately when I had to call, though I didn’t have too many questions. The payment process was fine and simple, and invoices came without trouble. Automatic updates ran in the background with no interruptions. Overall, the standout part for me was definitely the training videos, which made the difference when I was trying to get comfortable with the software.