found the training quite helpful but had to figure out a lot myself
So when I started with the onboarding, I quickly realized that while the training covered basics, it definitely wasn't a step-by-step walk through every feature. I mean, it’s good because it gives you room to explore the software on your own, but I had to spend extra hours just trying to figure out what each part did and how to make it fit my workflow. The dialer setup wasn't intuitive at first, so I ended up experimenting with settings till calls went through properly. Database management training was quite useful, but still some aspects required me to learn by trial, like syncing contacts or filtering data the way I needed. Invoicing and payment processes were pretty clear and straightforward, which saved me time. Calling tools performed well when I got the hang of them. They have automatic updates, which meant I didn't have to worry about manual installs or anything. And the support was reachable throughout, so whenever I got stuck, a quick call or message helped. Overall, I'd say it was a nice mix of guided learning and self-discovery, which worked well but wasn’t always seamless.