Found the support labels clear, but some jargon could confuse

Found the support labels clear, but some jargon could confuse

I felt fairly comfortable with the communication style within the software support and training sessions. The terminology used in labels and messages was mostly straightforward and user-friendly, which made navigation easier once accustomed to the system. On the downside, some terms felt a bit technical for newcomers, potentially causing hesitation during initial use. That said, the balance between precise language and simple explanations was generally maintained. Support was available via phone which made it easier to clarify issues quickly. Overall, my experience was positive as the communication enhanced my confidence in using the platform.