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WFHI review

found the software confusing and not clearly labelled

1 out of 51 of 5Verified purchaseSoftware and access

found the software confusing and not clearly labelled

I tried using the software, but the labels and instructions were not clear to me. The buttons on the dashboard were ambiguous, such as ‘submit’ and ‘confirm’ being placed close together without explanation. I couldn’t tell which option led to which outcome. When using calling tools, some features were named oddly, which caused confusion. Even the database filters had labels that didn’t match what I expected. Overall, I ended up spending extra time guessing what was what, and it didn’t feel efficient at all. If I was telling a friend, I would say the software needs clearer wording before I could use it properly for my work.

Kiran WadekarLakshadweep, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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