found the sales chat quite clear, but the actual setup was different
I thought the sales process was pretty straightforward and kinda helpful at first — it matched a lot of what I was looking for in software and training. The pre-purchase calls explained most features, and I felt like they were honest about the capabilities. But once I started the onboarding, it didn’t feel like everything was as smooth or comprehensive as promised. The training modules were a bit rushed in areas and didn’t cover some tools as deeply as I expected based on the sales talk. What stood out most was how the dialer worked; it was easier than I thought, and that part really helped. Still, some things about automatic updates seemed unclear and caused minor confusion. Overall, the process didn’t fail me, but it wasn’t exactly what I pictured before buying either. So, mixed feelings — I’m not dissatisfied, but I wasn’t fully wowed either.