Found the onboarding overall okay but navigation was patchy
Reflecting back on my experience with the training and onboarding, I found that although the core materials were comprehensive enough, actually locating specific sections I needed wasn’t always straightforward. The user interface for training had clear steps, but it sometimes felt like I was hunting between modules to get a simple answer. The sign-up was easy and payment processing smooth, which was a definite plus. Once I started using the database and calling tools, I wished the onboarding had more focused tips on those exact features. Telephonic support helped at points but wasn’t always immediately available, so I was left figuring some things out myself. The automatic updates didn't interfere, which was nice. Thinking it over now, the experience felt balanced—not frustrating but not fully intuitive either—likely why I ended up relying a bit more on trial and error while settling in.