Found some things easier, others less so
Going through the training and onboarding, I found it fairly straightforward overall, although not without its quirks. Finding specific information in the training material sometimes took longer than I expected because the layout wasn’t as intuitive as I had hoped. However, once I got into the actual use of the dialer and database features, those parts were fairly accessible and I didn’t feel completely lost. The onboarding flow was designed to guide me step by step, which was helpful, but some updates rolled out automatically without much notice which threw me off a little. I wasn’t overly frustrated by this, but it was a bit surprising that there wasn’t an option to delay updates. Overall, it wasn’t seamless for me, though it wasn’t a bad experience either. I suppose the mixed ease of navigation was the biggest surprise. The sign-up and invoicing process was clear enough, so that part worked well for me.