Found some surprises compared to what I was used to
Hey, so I was checking out this software and training from WFHI, and honestly, it was quite a ride. The whole sign-up process felt smoother than other platforms I’d tried—felt like it was made for someone who’s not too tech-savvy like me, which was a nice surprise. But I gotta say, navigating their dashboard was not as intuitive as I hoped. I remember getting stuck a bit while trying to figure out how the dialer would work with the database feature; it wasn’t quite what I expected from other programs I used before. Training sessions were decent, though, giving me a better idea of how the calling tools work day-to-day. What really surprised me was the automatic updates—they seemed to actually improve the system without me having to do much, something I didn’t always get with similar stuff. Still, I wish their telephonic support was a bit more on point; sometimes I felt like waiting on hold was longer than necessary. Overall, it’s a mixed bag — some things impressed me, others I’m not sold on just yet, but it’s definitely not a total miss.