Found some info easily but struggled on other parts
I’ve been through these kinds of sales and pre-purchase processes enough times to know what to expect, but this one still took some getting used to. On the plus side, I could find the basic information I needed fairly quickly, like the overview of the software features and the initial signup steps. On the downside, figuring out the finer details about the invoicing and how the dialer syncs with the database wasn’t as straightforward as I’d hoped. I found myself repeating searches or calling support more times than I wanted just to clarify a few points. It’s not that the information wasn’t there; it felt scattered or buried in places that weren’t the most obvious. So while the good parts saved me some time, the frustrating parts ended up adding more than I expected to the process overall.