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WFHI review

Found some info but not everything I needed

3 out of 53 of 5Verified purchaseTraining and onboarding

Found some info but not everything I needed

During the onboarding training, I experienced a mix of clarity and confusion while looking for specific guidance within the dashboard. The training materials were well structured for the basics, especially regarding the database feature and automatic updates, making it easier to understand some key functions. However, when it came to more detailed instructions about the dialer settings and prioritizing workflow automation, I struggled to find clear explanations or examples. The telephonic support was helpful but sometimes slow to respond, which affected my progress. Despite these hiccups, the sign-up and invoicing process was simple and worked as expected. The overall outcome is that I gained some useful knowledge but still felt there were gaps where additional detail would have improved my experience.

Ketan ThampiLadakh, IndiaExperience: Published:
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Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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