Found little of what I needed despite trying several times
I went into the training and onboarding hopeful that I could quickly find the resources I needed to get up to speed. Unfortunately, the menus and documentation weren’t as intuitive as I would have liked, and it took constant searching to locate the right modules, which slowed down my progress considerably. There were times I thought I’d found the right tutorial or database feature guide, only to realize it wasn’t quite the content I needed to achieve my specific workflow setup. On the plus side, the telephonic support was reachable and friendly, though I caught a small reservation with the response time during peak hours. In the end, I was left feeling that most of what I desired was not where it logically should be within the system, which impacted my ability to make effective use of the onboarding tools.