Found it reliable most days but something felt missing
After using the software daily for a few weeks post-training, I realized it was quite reliable for typical tasks like managing calls and updating the database. There was one specific instance where the dialer acted up—calls wouldn’t connect promptly, which was frustrating because it interrupted my workflow. That kind of hiccup seemed rare though, and otherwise, the automatic updates ran quietly in the background without causing any problems. The training and onboarding set me on the right path, but I noticed that I might benefit from a bit more guidance on customizing certain features to my own process. The invoicing and payment process was smooth, but I felt more examples or real-use case explanations during training would have helped. Overall, it was good, but I kept thinking a deeper dive into certain advanced functions was missing in the ongoing support. I’m happy with the software’s day-to-day performance but feel there is room to fill in those gaps.