Found good info, but missing details on payment options
When I first explored the WFHI offerings, I found the general product information quite clear and comprehensive. The website and brochures gave a helpful overview of the software features, training modules, and support services. That was definitely a positive, as it made initial comparisons straightforward. However, what I felt was missing was more upfront, detailed information about the invoicing and payment process. For example, details about billing cycles, accepted payment modes, or steps in signing up weren’t prominently displayed. I had to contact support later to get these answers, which seemed a bit inconvenient. Also, while some parts of the onboarding flow were explained adequately, the exact timeline and what to expect from the training were only clarified after signing up. This made decision-making a little harder initially. Still, I appreciate that the staff answered my queries politely and gave thorough responses once I reached out. Overall, while the pre-purchase information was decent and easy to locate, a more detailed section on billing and payment policies would improve the experience for potential customers.