3 out of 53 of 5Verified purchaseTraining and onboarding
Found essentials and missed a few details
My first experience with the onboarding training was a bit of a mixed bag. On one hand, it was pretty clear where to find the basics like setting up the calling tools and understanding the database feature. The training videos were well laid out for that. However, when it came to more advanced features or troubleshooting, I found it harder to locate relevant sections quickly. Some information seemed scattered across multiple modules, and I had to jump back and forth to piece things together, which was frustrating. Despite this, I did eventually get a solid grasp of how to use the software day-to-day. The onboarding process ended up giving me a reasonable understanding overall, even though it took longer than I hoped initially.