Follow-up support stood out in everyday use
Using the platform day to day was mostly smooth, but what really stood out was how the follow-up sales support handled ongoing questions. After the initial sale, they continued to check with me about how things were working and offered helpful tips based on my experience, which I found unexpectedly useful. There was a certain care in keeping me informed about updates and new features that made me feel considered rather than just another customer. That said, some aspects of the software itself could have been less cumbersome, especially when dealing with database management inside the platform. It sometimes felt like there were too many clicks involved for simple tasks, which slowed me down. Still, the overall vibe remained positive thanks to the communication and attentiveness of the sales support post-purchase.