Folks were pretty quick to respond, which I liked
From the moment I made initial inquiries, the responsiveness was fairly consistent. I reached out by phone and email a few times before committing to the software and training, and every time the team answered back in a reasonable time frame that showed they valued my questions. They didn't overwhelm me with aggressive sales talk but still made sure I had all the details I needed to make an informed decision. Their communication was clear and polite, not overly formal but professional enough to feel trustworthy. The sign-up and payment explanations were straightforward, and I appreciated that no unnecessary delays cropped up during my pre-purchase process. Although I wouldn't say it was spectacular, their responsiveness stood out as one of the few things I could comfortably mention to a friend as a positive point. If someone asks me about the sales experience, I'll probably say that the people were easy to get hold of and didn’t leave me hanging, which matters a lot in these kinds of decisions.