Fitting my work hours required some tuning
At first, I wasn’t sure how well the software’s scheduling and working hour options would fit my actual work hours. The sign-up and onboarding process was straightforward enough, but aligning the calling hours and database access to my particular timetable took a bit of effort. Especially when I was setting up the dialer and trying to sync it with my daily rhythm, I found myself adjusting things multiple times. One moment that stands out is when I realized the software’s automatic updates sometimes reset a few settings, so I had to redo some configurations, which was a bit frustrating. Other than that, the invoicing and payment details were clear, and the telephonic support helped guide me through some of these changes. Overall, it was manageable but took more tweaking than I initially expected to make sure the system fit seamlessly with my real working hours. I appreciate the flexibility, though, because once set up, it worked quite well.