Fitting in my actual work hours was a bit surprising

Fitting in my actual work hours was a bit surprising

Signing up was straightforward enough, and I appreciated how the onboarding guided me through the software at my own pace. Once I started using the dialer and database features, I realized the software synced pretty well with the hours I actually work. What surprised me was the auto-updates that happened during off-hours, so my work session wasn't interrupted. That was pretty thoughtful. However, the billing and invoicing didn’t always match the actual active hours, which was a small but noticeable issue. Still, the overall fit with my schedule made it worthwhile, and the telephonic support helped clear up a couple of small doubts.